Conference Call Schedule and Topics 3/26/12 & 4/2/12

3/27/12:    Business Coaching CC @ 1pm-2pm MST; TOPIC: Consistency  FOCUS: Business

3/25/12:    Support CC @ 1pm-2:15pm MST; TOPIC: Insurance education, Prepare for Spring  FOCUS: Business Health, Yard Care & Cleaning

4/3/12:   Senior Services Training CC @ 1pm-2pm MST; TOPIC: TBD  FOCUS: TBD

As you have noticed we have added addtional calls to the conference call schedule.  We have done this in order to accomodate your schedule and give you options based on the line of business you are focusing on.  Each week I am going to post something similar as above, showing you what to expect for the next 2 weeks in regards to training and conference calls.  
If you have requests for topics to be covered please contact me directly.

Thank you,
Elisha
 

Cleaning Training Webinar

Thank you to Irene for presenting and training on cleaning products, employee route books and scheduling.  We will hold this training again in the future if you were unable to attend. 

One of the items mentioned was that we were testing a product & service from Brady Industries due to the cost difference comparable to Eco-Labs.  We will share our results in the future once our testing is completed.

Thank you again to Irene and for all those who attended!
Elisha

Conference Call Schedule

Spectrum Home Services conference call schedule:

Senior Services Conference Call:
The first and third Tuesday of each month starting March 6th, 2012 at 1:00pm MST.  Please see webinar invitation.  This conference call is for anyone who would like to attend. 

Business Coaching Call:
The second and fourth Tuesday of each month at 1:00pm MST.  Please see webinar invitation. 

Support Conference Call:
The dates for this conference call has changed.  The third Wednesday of each month at 10am MST. 


As of 3/19/12

Count The Wins...

I love sharing wins with the group, so please contact me if there is something you would like to have posted!

- Kim Abelman:
BACK UP CARE ADVANTAGE (BUCA), Kim Abelman is now on the highest tier of their "Priority Partnership" as a Preferred Agency, with a fill/staff rate of 90.95%.  Over a 6 month period, (1st half of 2011), Out of 221 Reservations offered, they staffed 201 cases resulting in 1.531 total hours staffed. Presidents day, 2012, is one of their busiest days: they staffed 59 hrs in one day (6 cases). Also, they wrote and requested a birthday card for our longest, oldest client, Velma, from President Obama and it arrived!!  They will be presenting it to Velma on her 96th birthday on March 10.  Kim's own longest caregiver wrote to me: "Thank you and Spectrum for the privilege of having been with both Velma and Barbara (her daughter) for these past 6 years.".  
Amazing... Kim you are a steady example in the franchise and in your community.  Keep up all the great work! 

-John Roeske:
Closed out a project for $1,000 which included a clean out, carpet cleaning and smoke detectors. 

-Frank & Melissa Beck:
They have $6,200 in pending work to be approved.  They were approved for a project for $2,625 on Saturday!  

-John & Trudy O'Toole:
They installed 5 grab bars and a wheelchair ramp on Friday.  They have $17,338 worth of approved work for the month of March as of March 2nd!

-Steve Roubik:
Just had a $20,000 week...  WOW

-Bill Kritzik:
Bill had quite a job on his hands... $11,000 for an eviction of a hoarders house.  Required 30 men on site.  He received this project from a local broker.  To complete the job he used his staff and other property preservation companies.  

-Daryl Ferguson:
Secured a handyman project for a back and front porch, $3,900.  

-Jerome Morales:     
The handyman business is growing for Jerome and his team!  They have a lot of jobs pending including some bathroom remodels.  Great work Central Texas team!


Count The Wins!

Every step you take in the right direction is a major win. Baby steps, small steps, big steps, they're all wins. And they should produce a personal payoff for yourself.
- Closed a Deal? Count the win.
- Ate fruit for breakfast instead of soda? Count the win.
- Passed a certification? Count the win.
- Talked to 20 new people this week? Count the win.
- Reached your weekly goal? Count the win.
- Paid off a debt? Count the win.

In order to count the wins you must recognize the wins. This skill is like following a trail of breadcrumbs. Some people are only willing to look at loaves of bread as a win, others can sniff out the most microscopic crumb and keep on the scent through any adversity. The latter always seem to know which direction to turn. They count every win, no matter how small, as proof their intention is working. As you take action toward your destination, every single step is a win, and should be celebrated as such!

Have a great week everyone!
Elisha

TEXT MESSAGE ANNOUNCEMENT

If marketing was FREE would you use it?  SHS Franchising provides access to free text message marketing and only 3 franchisees are using this FREE service.  Text message marketing is a great way to get your customers to buy your services.  Text message marketing has better open rates then e-mail marketing and is an effective way to generate business.

It is so easy to use and only requires a little effort on your part.  All you have to do is provide the corporate office with a list of your customer’s cell phone numbers.  That is it.  Lydia will then input all of the numbers into the system and generate your text in accordance with your marketing goals.  The text messages will be sent out on dates predetermined by you.  Simple, effective and FREE! 

The following are samples of text messages that are effective this time of year;

1.      Spectrum Home Services Save $___ on Spring Yard Cleanup call___ at  222-333-444.

2.      Spectrum Home Services, Realtors, Interested in Selling? Make your home the budding blossom of the neighborhood. Call____at____.

3.      Spectrum Home Services  Save $____ on lawn aerations services, call___ at  222-333-4444

4.      Spectrum Home Services, Get a free lawn cut with season contract, call ___ at  222-333-4444

5.      Spectrum Home Services, Make those repairs to your deck before summer is here and save $--, Call ___ at  222-333-4444

6.      Spectrum Home Services, why wait until fall to install gutter guards, get off season pricing now, call____ at  222-333-4444

7.      Spectrum Home Services, brighten up your living space this spring with new paint, call ___at 222-333-4444.

8.      Spectrum Home Services, need new grass?  Have Spectrum give you a price to install new sod.  Call___ at  222-333-4444

Make sure you take advantage of this marketing tool.  Call Lydia Nagel at 801-432-8182 and get started.

Tony

Bad breath kills...

Let me tell you about my encounter with Dan the Personal Trainer who had it all together?

When I left home that morning, I told Jen (my wife) how excited I was to start getting into shape. I KNEW I'd be hiring a PT  (personal trainer) that day.

His gym was immaculate, he was professional, and he worked his system perfectly.

He matched & mirrored, helped me see and feel a vision & identified the gaps.

He sold programs - blocks of 9 weeks with a specific result, a sexy title, and a payment plan.

He also fit into my price range.  THIS SHOULD HAVE BEEN A SLAM DUNK.

He was selling exactly what I wanted. Right when I
needed it. In exactly the way I like to be sold.

BUT INSTEAD OF BUYING I RAN LIKE CRAZY, AND NEVER WENT BACK.

I got home, and Jen my wife asked how it
was... I told her I couldn't go through with it.
Something happened that meant I never wanted to
see that trainer - EVER AGAIN.

IT HAPPENED WHILE I WAS DOING SIT-UPS...

I was working hard, pulling my out-of-shape body up in crunches.

He was doing his job: Getting in my face and pushing me hard.

Telling me not to quit.  "Just 5 more" "C'mon, Kameron. You can do it"

And that was the problem. I'm working my butt off, and just as I get to the top of the sit-up to gasp
for air...

... he's shouting in my face with hideous BAD BREATH.

And I had no choice but to breathe it in, and prepare for my next sit-up.

All the excitement about my new body and my new gym evaporated, and all I could think about was
"I'm not signing up for 9 weeks of having to breathe this guy's halitosis".

30 minutes of rancid bad breath is more than anyone should have to endure.

As soon as the workout was over, I thanked him for his time, said I'd think about it, and ran like crazy.

(No one ever tells you to your face the real reason they don't buy).

HERE'S THE BIG LESSON FOR YOU:

There's no point investing thousands in coach training, > if you won't invest 50 cents in a tic tac.

Kameron

P.S.  people won't tell you the REAL reason they say no. Not to your face, anyway.

If you've had a run of people say 'no' lately, I can guarantee that it's not them. It's something you're doing (or not doing) that's making them run.

And you need to fix it fast, or the dry spell will continue.

This can be in your sales approach, your marketing, your delivery, appearance.