Wednesday, November 23, 2011

Being grateful...


"Not what we say about our blessings, but how we use them, is the true measure of our thanksgiving." ~ W.T. Purkiser


Happy Thanksgiving Spectrum family!  I hope everyone enjoys the holiday with family & friends and eats lots and lots of yummy food! 

I love the holiday season since it is a time where we can show our appreciation to those around us and acknowledge the blessing we have been given.  As a business owner we receive many blessings, but most often we feel as though they are in disguise.  As a business owner we are also known as something else, the problem solver.  As the problem solver we often look past the positive things that are happening in our business.  Think back to when you started your business...  Do you remember the excitement you felt when you received your first work order or project?  I know some of you who framed your first dollar, rang a bell for every new business you closed or called me with excitement to tell me about all of the great new business you had won that week.  Those are also known as blessings.  Blessings tend to disguise themselves, especially when we aren’t looking for them. 

Remember, look for the blessing you have as a business owner and you will see the positive effects it will have on you, your attitude, your business and staff.    

This week & last week at SHS we had a lot of great things happening!
·        I got a hold of Vicki at LPS after a bit of phone tag.  For those that are interested and looking to expand their client base in REO & Property Preservation please send me the zip codes for your area to see if LPS has a need in your area.   

·        Daryl Ferguson completed his first deck project.  I think it turned out wonderful!  Great work Daryl and thank you sharing photos…


·        Frank and Melissa Beck just submitted an estimate for a $50,000 roofing project on a church they have been painting.  They also received handyman business from two email blasts they sent out, see example email campaigns emailed. 


·        Jim Jayjock & Geoffry Fry are just starting in Southern California… They just signed their first contractor to assist them with handyman, REO & property preservation projects. 

·        John Roeske found a new lead housekeeping supervisor!  He has been using a company called Snag-a-Job and receiving approximately three leads for employees per a week.  Also, this week he received 3 new leads from Service Magic- 2 leads turned into recurring clients and 1 into a one-time clean.    

·        Jamie & Pam Banks won a $30,000 remodeling project!

·        Phill & Sarah Martin have been very busy with handyman projects in their area.  So busy they have had to hire more staff to handle all of the projects and meet their deadlines.  Phill told me about one of the guys he had interviewed and I thought it was a neat story, so I am going to share!  An over qualified, previous owner of a handyman company, who is well off and basically bored came in for an interview for one of the positions Phill and Sarah had posted.  While interviewing this guy he consulted them on some niches in their area and said something that I thought was simple, but profound.  A lot of us stress over the work that we receive from our clients.  Maybe it’s out of our comfort level, note I didn’t say skill… or we stress over the “what if’s”.  Instead we should be thinking about how they trusted in us to solve their issue.  They trusted us to get the job done!  They have confidence in you and your team, so should you. 


Thank you for sharing your “wins” this week!  I love hearing about your business and assisting you with being the problem solver.  Make sure you are counting your own wins with your staff.  This could be posting it on a whiteboard in your office, talking about them at a staff meeting or ringing a bell for everyone to hear about the great news!

Be safe this week if you are traveling and enjoy your holiday!  Happy Thanksgiving,
Elisha


Wednesday, November 16, 2011

203 (K)/ Streamlined (k) Rehabilitation Loan Program

I sent out information regarding this program tonight through email with a few documents.  I did my best to simplify the information, but if you would like to research further you can go to the http://www.hud.gov/ website:

http://portal.hud.gov/hudportal/HUD?src=/program_offices/housing/sfh/203k/203khow

If you are interested in pursuing this further please let me know and I would be happy to assist!
Elisha

Tuesday, November 15, 2011

Last week at SHS...


We would like to show our appreciation and support to all those who have served and are currently serving for our country.  
It's a great honor and sacrifice!   


Last week at SHS Franchising we were working on organizing and assigning goals and projects for the coming months and year.  We have a lot of great things on the horizon, such as:
- Website: Collect and program all outstanding websites.  Complete the back end of the website which will have document sharing, videos, open forum and much more!  Add additional features to the website: online employment applications, additional educational information, blogs, company video's...
- Franchise Growth System:  We are still unsure on a timeline of when this project will be completed due to the magnitude.  We will know sooner once we get into phase 2,3 and 4.  We will have a development meeting we will be inviting a few you to for feedback.   
- Continue to develop national relationships and opportunities
- Manuals, training videos and updated systems: this has been a work in the progress, but we have made some great strides!  We are currently looking at filming for the cleaning video, shooting in the field photos and developing a PowerPoint you can train your cleaning employees with as well.  More to come! 

There is a lot of good things happening here at the corporate office and we look forward to 2012!

Thursday, November 10, 2011

Handi Ramp Partnership

Earlier this year we had developed a relationship with the previous owners of Handi-Ramp.  The relationship dwindled shortly after due to ownership changes.  For the last few weeks we have been talking with the new owners and considering how we can move forward.  
Today, Tony and I had a conference call with the CEO and President of Handi-Ramp.  We would have the ability to use them as a resource for a quality pre-fabricated ramp at a discounted price, receive leads to install wheelchair ramps, order medical and home safety supplies at a discounted rate.  We are very excited to have this opportunity available to us and look forward to developing this even further. 
The next step in pursuing a partnership with Handi-Ramp is to determine a rate nationally we would charge for Handyman services.  This needs to be a "partnership" rate.  I would like to discuss this further on our next support conference call.  What I am considering is a $55 an hour rate; again, I would like your feedback as a group before committing to this rate nationally. 

As a reminder, our Support Conference call is next Thursday at 1:00pm MST.  I will send a reminder invitation next week.  

Thursday, November 3, 2011

Conference Photos

I posted the last of the conference photos, so go check them out on our Facebook page.  

http://www.facebook.com/profile.php?id=100001382912204

This week at SHS...





I hope everyone had a safe and Happy Halloween!


I would love to share a couple of WINS we had this week company wide...

WINS for the week!
-Rob and Amy Moore sold 95 cleans with Living Social in Fort Collins, CO.  Rob was very appreciative of the home office for bringing this form of advertising to his attention.  Rob and Amy had to wait for a few months to be able to run the ad since this form of advertising is not as prominent in their area.  It was definitely worth the wait though!
- Jamie & Pam Banks have been really busy and had a lot of great wins, but one of which I thought was great to hear is they received a contract with a property management company in their area for approximately 200 homes!  How did Jamie get this business?  Business to Business marketing visits (he made less than the 7 recommended visits to this particular office).  He walked into the office with no appointment, introduced himself, gave them information on his business and offered to be their backup or 2nd option.  He received a call this week basically stating, the contractor the property management company had been using for the last 6 years just wasn't working out anymore... no proper insurance and not dependable.  Thanks to the SHS of Central Arizona team they now have a solution!
- Joe & Jill Palese have completed two or three large moves in the last month.  One of which was a very large move for a local business.  Off of that same job they received a referral to move one of their employees.  SHS of Northern Illinois built a great local relationship and made a nice profit as well! 
- John O'Toole almost lost his life!  Okay, so that's not a win at all... but pretty scary!!!  He was at a foreclosure house working on a property when a cop came in with a gun pointed right at John's chest.  Good thing the cop didn't freak out and hit the trigger.  Scared the cop and John pretty bad to say the least!  Happy to know he is okay...
An actual win though for John and Trudy, they have an opportunity to close two jobs with Home Safe Modifications for ADA modifications/wheelchair ramps.  I am crossing my fingers!

These all great wins this week!  

Remember everyone has opportunities in their own areas like these (minus almost getting shot)...  I know with the switch in the seasons it some times will put you in a "funk", but you have to learn to switch gears.  You will have a few low weeks, but you should pick right back up.  There is a lot of business to be had during the fall and winter months, you just have to change your mind and ask for the work.  Look at your current client base as well as others needing your services this time of year.  We all, including the home office, should be focusing on the work with the long term rewards.  Do the hard work once and then allow it to payoff time and time again. 

Have a great weekend everyone,
Elisha